ClearLease

Privacy Policy

Last updated: November 23, 2025

Our Privacy Commitment

We take your privacy seriously. Your lease documents contain sensitive information, and we are committed to protecting your data while providing our analysis service.

1. Information We Collect

When you use ClearLease, we collect the following types of information:

Information You Provide:

  • Documents you upload for analysis (lease agreements, rental contracts)
  • Account information (email address, name, password)
  • Payment information (processed securely by Stripe)
  • Communications with our support team

Information Collected Automatically:

  • Device information (browser type, operating system)
  • Usage data (features used, time spent, pages visited)
  • IP address and approximate location
  • Cookies and similar tracking technologies

2. How We Use Your Information

Document Processing:

  • Documents are processed using OpenAI's API to generate lease analysis
  • Document content is transmitted securely to AI services for processing
  • We do not permanently store the full content of your documents on our servers
  • Analysis results may be stored to provide history features

Service Improvement:

  • Analyze usage patterns to improve our features
  • Identify and fix technical issues
  • Develop new features and services

Communications:

  • Send service-related notifications
  • Respond to support inquiries
  • Send marketing communications (with your consent)

3. Data Retention

We retain your information as follows:

  • Uploaded documents: Temporarily during processing, then deleted
  • Analysis results: Retained while your account is active
  • Account information: Retained until you delete your account
  • Usage data: Retained for up to 2 years for analytics
  • Payment records: Retained as required by law (typically 7 years)

4. Third-Party Services

We use the following third-party services to operate ClearLease:

5. Data Security

We implement industry-standard security measures including:

  • Encryption of data in transit (HTTPS/TLS)
  • Encryption of sensitive data at rest
  • Secure authentication and access controls
  • Regular security assessments
  • Limited employee access to personal data

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

6. Cookies and Tracking

We use the following types of cookies:

  • Essential cookies: Required for basic functionality and security
  • Analytics cookies: Help us understand how you use our service
  • Advertising cookies: Used by AdSense to serve relevant ads

You can control cookies through your browser settings, though some features may not work properly if you disable essential cookies.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data
  • Portability: Request your data in a portable format
  • Opt-out: Opt out of marketing communications
  • Restrict processing: Request limitation of data processing

To exercise these rights, contact us at privacy@clearlease.app

8. California Privacy Rights (CCPA)

California residents have additional rights under the CCPA:

  • Right to know what personal information we collect and how it's used
  • Right to delete personal information
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising your rights

We do not sell your personal information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have different data protection laws. By using our Service, you consent to such transfers.

10. Children's Privacy

ClearLease is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Data Breach Notification

In the event of a data breach that affects your personal information, we will notify you and the relevant authorities as required by applicable law, typically within 72 hours of becoming aware of the breach.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes become effective constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

14. Data Protection Officer

For privacy-related concerns, you may contact our data protection team at dpo@clearlease.app